Help Center

Get started with Travel Markets

Learn how to search, send serious inquiries, review applicants, arrange viewings, and stay safer while using the platform.

For students

Search near campus, compare listings, send structured inquiries, message accepted landlords, and request viewings.

For landlords

Post listings, review serious applicants, track applicant status, message accepted students, and manage viewings.

Safety basics

Keep conversations in Travel Markets, verify details before committing, and report suspicious behavior.

Common questions

Does Travel Markets handle rent or deposits?

No. Travel Markets helps students and landlords connect, communicate, and arrange viewings. Lease signing and payments are handled directly between both parties.

Why are exact addresses protected?

Exact address details stay protected until the right stage of the viewing process to help protect both students and landlords.

When does chat open?

Chat opens after a landlord accepts a student inquiry, so conversations stay connected to a real listing.

What should I do if something seems suspicious?

Use the report tools or contact support with the listing, account, or message details.

Need more help?

Contact Travel Markets support for account, listing, inquiry, viewing, or safety questions.

Contact Support