Help Centre
Frequently asked questions.
Answers for students, landlords, and anyone using Travel Markets to find or list student housing.
What is Travel Markets?
Travel Markets is a student housing marketplace that helps students find rentals near campus and helps landlords reach serious student tenants.
Is Travel Markets only for students?
Travel Markets is built mainly for student housing, but landlords and property owners can also use it to list rentals for students.
How do students contact landlords?
Students can send inquiries and message landlords directly through the platform instead of relying on scattered social media messages.
Can landlords post listings?
Yes. Landlords can create listings, upload photos, manage inquiries, schedule viewings, and promote listings.
Are exact addresses shown publicly?
No. Travel Markets is designed to protect exact addresses until the right stage of the rental process.
How do viewing appointments work?
Students can request viewings and landlords can manage viewing requests from inside the platform.
How does Travel Markets improve safety?
The platform supports secure messaging, reporting, profile reviews, identity verification, protected addresses, and moderation tools.
How do I report a suspicious listing or user?
Use the report option on listings or profiles, or contact the Travel Markets safety team through the contact page.
Still need help?
Contact our support team or visit the Safety Centre for guidance on reporting issues and using the platform safely.